Frank Yu is an Exchange Operation & Support specialist in EDS, China. In his current assignment, he support one of the EDS core customers to deploy Exchange system globally, lead messaging related projects and provide escalation support to customers’ Messaging related incidents.

Prior to joining EDS, Frank worked for Microsoft China Technical Support Center, as an escalation   engineer in IW (information worker, include Exchange, Office, Share Point product) Team where he delivered support, training, consultant services to Microsoft customers.

In recognition of his knowledge of Windows & Exchange Servers and his willingness to share the information and help others, Microsoft recognised Frank a Most Valuable Professional (MVP) award in April 2006