Creating an Outlook Profile
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Creating an Outlook Profile
Creating an Outlook Profile
Why create an Outlook profile?
When you are an owner of a group/shared mailbox certain Outlook functions must be done using the mailbox profile itself.
ie: Mail Rules, Archiving, Delegation
Close your Outlook profile.
Outlook 2000:
- Click on Start – Settings – Control Panel
- Double click the Mail icon
- Click the Show Profiles button
- Click the Add button
- In the Microsoft Outlook Setup Wizard
- Select Microsoft Exchange Server – click Next
- Enter a name for the profile – click Next
- In Mailbox field, enter the name of the shared mailbox – click Next

- Answer ‘Do you travel with the computer?’ – click Next
- Click Finish
- On the General tab in the ‘when starting Microsoft Outlook, use this profile:’ field, use the down arrow to select the new profile. – click Close

- **You will change this setting back to the old profile after you’ve made your changes in the shared mailbox profile.
- You are ready to launch Outlook.
Outlook 2003:
- Click on Start – Settings – Control Panel
- Double click the Mail icon
- Click the Show Profiles button
- Click the Add button
- Enter a name for the profile – click OK
- In the Email Accounts Wizard
- Select Add a new e-mail account – click Next
- Select Microsoft Exchange Server – click Next
- Uncheck ‘Use Cached Exchange Mode’
- In User Name field, enter the name of the shared mailbox – click Next

- Click Finish
- On the General tab in the ‘when starting Microsoft Outlook, use this profile:’ field, select prompt for a profile to be used. – click OK
- You are ready to launch Outlook and chose the new profile.


