Note: To add a mailbox to your Outlook profile, you must have been given permissions at the top level of the mailbox. Outlook 2000:

1. In the Menu bar, click on Tools - Services
2. Click once on Microsoft Exchange Server - click the Properties button
3. On the Advanced tab, in the Mailboxes section, click the Add button
4. Type in the mailbox name exactly as it appears in the Global Address List
5. Click OK
6. Click OK
7. Click OK
8. The mailbox will be visible using the Folder List view

Outlook 2002:

1. In the Menu bar, click on Tools - E-mail Accounts
2. Click View or change existing e-mail accounts
3. Click the Change button
4. Click the More Settings button
5. On the Advanced Tab, click the Add button
6. Type in the mailbox name exactly as it appears in the Global Address List
7. Click OK
8. Click OK
9. Click Next
10. Click Finish
11. The mailbox will be visible using the Folder List view