It is a common situation when you get a call from a user who accidentally deleted a message or some other item from their mailbox (like calendar appointment or task item). You recommend straight away to check the deleted items folder and here you are informed that the user has just emptied the Deleted Items folder or  has used "Hard delete" (the Shift+Del key combination).
Here comes the moment to use one of the extremely helpful exchange features - "Recover deleted items".

 

This Video tutorial discusses how to configure an account to use the Microsoft Exchange Server Mailbox Merge (ExMerge) utility in Microsoft Exchange 2000 Server and in Microsoft Exchange Server 2003.

There are cases when you need to reset the default virtual directories that are required to provide Outlook Web Access, Exchange ActiveSync,and Outlook Mobile Access services in Exchange Server 2003 Whether you have messed up some of the virtual directories or OWA is hanging (working sporadically), resetting the directories the way it is demonstrated in the following video tutorial could resolve your problem

There are many cases when you need a certificate installed on your IIS server. A typical example is SSL enabling OWA (Outlook Web Access) for achieving a higher level of security. Another very good example is configuring Forms-based authentication in OWA – it requires the use of SSL.